Refund policy

Return & Refund Policy

Last Updated: June 2026

At Long Island Dads, we want you to be happy with your purchase. If there is an issue with your order, we're here to help.

Because our products are made to order, we do not accept returns or exchanges for:

Please review sizing charts carefully before placing your order.

If you receive an item that is damaged, defective, or incorrect, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please include:

If approved, we will provide a replacement or refund at no additional cost.

Approved refunds will be issued to the original payment method used during checkout.

Please allow 5-10 business days for your financial institution to process and post the refund.

At this time, we do not offer direct exchanges. If an item arrives damaged, defective, or incorrect, we will work with you to provide a replacement.

If your package is lost in transit, please contact us. We will work with the shipping carrier to investigate and determine an appropriate resolution.

Orders may be canceled only if production has not yet begun. Once an order enters production, it cannot be canceled or modified.

Questions about returns or refunds?

Thank you for supporting Long Island Dads — Built by Dads. For Long Island Families.